Impartial technology advice for Leicestershire businesses

What impartial means here

We don't resell anything, and nobody pays us a commission. If we recommend a package, it's because it fits your business, not because a rep took us to lunch. The advice is the product.

When firms ring us

• A big customer is demanding a portal, EDI, or "your data in our format", and the quotes to comply look steep.
• The person who's run the office system for twenty years is retiring, and nobody else knows how it works.
• A salesman has quoted for a new all-in-one system, and something about it smells expensive.
• Two departments run two systems that disagree with each other, and the fix keeps getting quoted in phases.

In each case the useful question is the same: what's the cheapest thing that actually fixes it? Sometimes that's new software. Surprisingly often it's the software you already own, configured properly, or a small connection between two systems you already pay for.

How it works

It starts with a phone call. If it's worth going further, we come and look. Following one order through your business, enquiry to invoice, shows where the time goes; it usually surprises the person who booked us. You get a short written answer at the end, plain enough to read out at a management meeting.

The loud stuff

There's a lot of noisy technology being sold to small firms right now. We keep a separate page of straight answers about the loudest of it.

Written up, free

The questions that keep arriving with a deadline attached get written up as short articles: tax filing changes, packaging data returns, new tenancy rules, and whether the current fashion applies to a firm your size. Read those first; one of them may save you the call.