Technology for electrical and field-service firms / simPRO or Joblogic
Comparison · simPRO / Joblogic
simPRO or Joblogic for a ten-engineer firm
Both are job management software for field-service firms, both are competent, and we don't sell either. The short answer: simPRO tends to fit firms with project work and estimating depth; Joblogic leans toward service contracts, assets and planned maintenance. The mix of your work decides it, not the feature lists.
Where simPRO fits
Firms whose money comes through quoted work: installs, fit-outs, projects with stages and variations. Its estimating is the deep end of this market, it handles projects alongside service work, and its API is good, which matters the day you want your job data on a screen or posting invoices into Sage 50. The cost of that depth is setup: simPRO rewards a firm with someone in the office who owns it.
Where Joblogic fits
Firms whose money comes through contracts: maintenance rounds, assets with service histories, SLAs with response times to evidence. It's UK-built around exactly that shape (compliance certificates included), and engineers tend to find the mobile side straightforward. If your week is planned maintenance with reactive callouts around it, this is the shape Joblogic assumes.
The questions that actually decide it
- What's the split between quoted project work and contract work? That one question does most of the choosing.
- Which accounts package? Both talk to Xero well; both need more care with Sage 50, which is a solved problem but not a tick-box.
- Who in the office will own the system? The best package badly configured loses to the second-best set up properly.
- Will you want your numbers out later? Both have APIs; check the one you choose covers the data you'll want before you sign.
What switching really costs
More than the licence. History migration, re-mapping customers and assets, retraining engineers who liked the old app, and about three months of running slower before you run faster. That's why our honest advice is usually to stay put and fix the configuration, and we say that as people who'd be paid either way.
Before you switch anything
If you're on either system and it mostly works, stay. Most of what firms dislike about their job software turns out to be setup, not the software: unused modules, wrong cost centres, a mobile app nobody configured. An afternoon of configuration is cheaper than a migration, and we'll tell you which one you need.
Choosing, or stuck mid-grumble?
A first conversation costs nothing, and we don't sell software.